BAJ99's Privacy Policy

1 Introduction

BAJ99 (referred to as "we", "BAJ99", or the "Platform") is a trusted online betting and entertainment platform. Our Privacy Policy explains what information we collect, how we use it, who we share it with, and the steps we take to keep your data safe.

By using the BAJ99 website or mobile app, you are considered to have agreed to this Privacy Policy. We strongly recommend reading it carefully before you start using the platform for the first time.

Our privacy policy is built in accordance with applicable international data protection laws and best practices. We believe transparency is the best policy — which is why we have made every effort to explain everything in plain, simple language.

2 What data we collect

BAJ99 collects your information in several ways. The types of data collected are detailed below.

Information You Provide Directly

When you register on BAJ99, update your account, or contact support, we collect the following information:

• Full Name, Date of Birth & Gender
• Email Address & Mobile Number
• Residential address (district, division, postcode)
• National ID / Passport number (for KYC verification)
• Payment method details (bKash/Nagad/Rocket account number)

Automatically Collected Information

Certain information is collected automatically while you use the platform:

3 How your data is used

BAJ99 uses your information solely for the purposes listed below. Your consent will always be obtained before your data is used for any other reason.

• Account management: Verifying your identity for registration, login, and account security.
• Transaction processing: Ensuring accurate information for deposits, withdrawals, and bonus payouts.
• KYC verification: Verifying your identity and age to maintain platform security.
• Customer support: Providing accurate responses to your complaints and queries, and resolving any issues.
• Fraud prevention: Detecting multiple accounts, money laundering, and other unlawful activity.
• Service improvement: Analyzing your usage patterns to improve your experience on BAJ99.
• Legal Obligations: Retaining necessary information in compliance with government or regulatory authority requirements.
• Promotional communications: Notifying you about new offers and bonuses, with your consent.

4 Who your data is shared with

BAJ99 does not sell your data to third parties. However, limited information may be shared in specific circumstances.

• Payment Processors: Necessary transaction details are shared with mobile banking service providers to process deposits and withdrawals.
• Identity Verification Service: Identity document details may be shared with trusted third-party verification agencies as part of the KYC process.
• Technology Partners: Anonymised or aggregated data may be shared with cloud service providers and analytics tool providers that support platform operations.
• Legal Requirements: BAJ99 may be required to share information with authorities in cases involving court orders, government investigations, or other legal obligations.
• Business Restructuring: In the event of an acquisition or merger involving BAJ99, your data may be transferred to the new operator, though this privacy policy will remain in effect.

5 Cookies & Tracking Technologies

BAJ99 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

What types of cookies we use

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security. Disabling them will prevent the platform from functioning properly.
• Functional Cookies: Used to remember your language preference, theme settings, and similar choices.
• Analytics cookies: Anonymous data is collected to understand which pages receive the most traffic and where users may be experiencing difficulties.
• Marketing Cookies: Used to show you relevant offers based on your interests. You can turn this off at any time.

6 How We Protect Your Information

BAJ99 applies industry-leading security measures to protect your information. Below are the details of our technical and operational safeguards.

• 256-bit SSL Encryption: All communication between your browser and our servers is fully encrypted.
• Two-Factor Authentication (2FA): An added layer of security that activates when you log in to your account.
• Firewall & DDoS Protection: Servers are protected against unauthorised access and cyber attacks.
• Regular security audits: Regular penetration testing and security assessments conducted by third-party experts.
• Staff Training: Our staff are trained in data protection and bound by strict confidentiality agreements.
• Data Backup: Regular encrypted backups are maintained to ensure your data is never lost due to an unexpected incident.

7 How Long We Retain Your Data

BAJ99 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Once the retention periods above have expired, your data will be securely deleted or anonymized.

8 Your Rights

As a BAJ99 user, you have the following rights over your personal information. To exercise any of these rights, please reach out to our support team.

9 Minor's privacy

BAJ99 strictly does not provide services to anyone under the age of 18. Our platform is for adults only.

• Age is verified at registration, and proof of age is required as part of the KYC process.
• If there is any suspicion that a minor has registered by mistake, their account will be suspended immediately.
• Any information we hold about a minor will be deleted promptly.
• If a parent or guardian has any concerns, please contact us at support@baj99.net — we will act promptly.

10 Privacy Policy Updates

BAJ99 reserves the right to update this Privacy Policy as needed. Depending on the nature and significance of any changes, we will notify you through the methods outlined below.

• The "Last updated" date at the top of this page will be updated accordingly.
• For significant changes, a notification will be sent to your registered email address.
• A banner notification may be displayed when you log in to the platform informing you of any changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

11 Contact Us

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch. Our data protection team is always ready to help.

• Email: support@baj99.net
• Subject Line: Submit your privacy-related request in writing.
• Response time: Typically within 3–7 business days.
• Help Center: For general inquiries, visit our Help Center View.